Staying Safe
When you're on campus, you'll be as safe as possible. If you need support, there are a number of options available.
Emergency and crisis support
Urgent and emergency care - ☎ 999
HOPELINE247 - ☎ 0800 068 4141
Text: 'HOPE' to 88247
Wellbeing support
Our resources page offers support and advice
Request wellbeing supportSafe, Secure, Supported
Everyone deserves to feel safe, respected, and supported on campus. Here’s how we can look after each other and where to find help.
Initiations and hazing:
These are not permitted. They can be humiliating and potentially dangerous.
If something feels wrong — trust your instincts. Challenge the culture and support each other.
Find out more: Alcohol, drugs and initiations
Sexual harassment and misconduct:
There is no place for this in our community. Everyone should feel safe and respected.
If you see, hear, or experience something that doesn’t feel right — challenge it or report it. Your voice matters.
Find out more: Sexual violence and misconduct support
Discrimination and hate crimes:
Discrimination or hate incidents are never acceptable. Support is available through Student Health and Wellbeing service.
You can tell us what happened - either anonymously or with your details - using the online contact form.
We'll listen. We'll help you explore your options. We'll guide you to the right support.
Find out more: Hate incidents and discrimination
SafeZone
We're supported by SafeZone, a free app available to our students and colleagues. If you need help while you're on campus (including Singapore and Malaysia) and undergraduate student accommodation, it'll connect you directly to our security team.
When you raise an alarm, the app will alert our on-campus security team of your situation and location. The team can co-ordinate the help you need quickly to ensure your safety.
SafeZone only shares your location when you ask for help or check in on campus. Its privacy feature means it doesn’t track you at other times.
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University Security Team
Our University Security team is available 24/7 for emergencies on campus. This includes support if you're worried about your own physical or mental health or a fellow student's.
Call security on 0191 208 6817.
Find our Security Office
They are located within the Barras Building, behind Northern Stage and King's Gate.
Our what3words address is: ///intent.evenly.agreed
Campus police officer
The Neighbourhood Beat Manager for Newcastle University is PC 2458 Gary White. You can contact him directly if you need help:
Email: gary.white@northumbria.police.uk
Phone: 0191 208 6817
Contact 999 for emergencies or the Northumbria Police switchboard 101 for non-emergencies.
The Campus Police officer holds drop-in sessions at:
- Mondays at Newcastle University Student Union advice centre 12.00 - 13.00 (during term time)
- Thursdays at Newcastle University Kings Gate student services centre 12.00-13.00 (during term time)
The drop-in sessions are to allow students the opportunity to speak with a police officer on campus in a safe environment, to ask questions or share any concerns, which can be for practical advice and guidance on crime prevention and personal safety.
Safe taxi
During term time if you are stranded with no money to get home, but have your student card with you, you can use our Safe Taxi scheme.
Call Budget Taxis on 0191 298 5050 and quote reference NEW02.
You'll need to give your name and student number to book your taxi, but the driver will not need to keep your student card.
You can use our Safe Taxi scheme at any time of the day, and it covers the cost of up to an £8 fare. The Students' Union will get back to you for a check-in and to arrange the payment.
In an emergency situation when a taxi is not appropriate, call the Police via 101 (non-emergency) or 999 (emergency).
Emergencies on campus
If you are worried about your own safety or the safety of a fellow student, call University Security on 0191 208 6817 (24 hours a day, 7 days a week).